Chrome hangs
Abgeschlossen
Despite being quite slow, the editor looks nice. I first tested it on a tiny job (4 segments) and all fine. When I tried using it on a bigger job (1000 segments) the browser tab froze forever with the "Processing.. please stand by" message. Even worse the WordBee tab freezes too, so I have to close it all. After that it was impossible to open the translation UI again.
When trying to load the page, after some time, the console shows: "Failed to clear temp storage: It was determined that certain files are unsafe for access within a Web application, or that too many calls are being made on file resources. SecurityError"
This is Chrome Version 53.0.2785.116 (64-bit) under Linux.
It worked fine under Firefox.
-
Hi Camille,
Sorry for the inconvenience, the Wordbee team make an investigation on your problem. Maybe you can help us with the next steps list:
In first, can you clear your browser cache please
- Click the Chrome menu icon in the upper right corner
- Choose More tools -> Clear browsing data.
- In the menu at the top select Beginning of time.
- In the window that appears make sure Cache is the only option selected.
- Click the Clear Browsing Data button.
And in second step, can you send us screeshots of your console and networks browser tabs.
Thanks a lot,
Best regards
Mikael0 -
The problem doens't happen anymore after the cache has been wiped.
Will tell you if it occurs again.
Thanks,
Camille.
0 -
Nice,
Thank you for your feedback, and tell us if the problem is persistant
Have a nice day,
Mikael0 -
Hello, the problem is back again this morning.
Tell me if I can help.
Camille.
0 -
Hi Camille,
The Wordbee development team are investigating on your problem. To unlock temporary the situation, you can repeat the previous operation.
I will give you more information, when we indentify and fix the problem.
Sorry for the inconvenace,
Mikael0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
5 Kommentare