I cannot install Beebox. What can I do?
I tried to install Beebox (demo version), however an error occurred and I cannot solve it.
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Hello,
First of all make sure that your PC or server satisfies the installation requirements:
http://documents.wordbee.com/display/bb/System+requirements
What was the error that you received? Please communicate the error to us, see also different check points:
http://documents.wordbee.com/display/bb/Troubleshooting
When something fails, the best means is to take a screenshot and look up the errors in the Windows event viewer:
http://documents.wordbee.com/display/bb/Manage+Logs+and+Errors (scroll down to Windows Event log).My suggestion is to: Re-try the installation and then send the error details to support or paste here (screenshot + event log error). Then we can tell how to resolve this.
Regards,
Stephan0
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