Unspecified error appears

Abgeschlossen

Jan Hardegen

• 24. April 2018 17:17
• Bearbeitet

Hi Wordbee-Team,

various actions cause an unspecified, internal error to occur:

• Click into an existing, green-marked segment
• Changing an existing translation in a green-marked segment
• Turning off Autocomplete and clicking into a segment

I am using Firefox 59.0.2 64 bit on Windows 10

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• Offizieller Kommentar

  

  Alexandre Ronin

  • 25. April 2018 08:45

  Hello Jan, 

  This problem is now fixed, you should be available to update your jobs without encountering this error anymore.

  Sorry for the inconvenience.

   

  Kind regards,

  Alex
• 

  Jan Hardegen

  • 25. April 2018 05:47

  Update: also occurs in Chrome 65 on Windows 10 but not in Internet Explorer 11

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  Jan Hardegen

  • 25. April 2018 14:25

  Hi Alex,

  looks good, thanks for the quick reaction & fix.

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• 

  Jessica Liu

  • 29. August 2018 10:11

  Hi Alex,

   

  This "unspecified error" still occurs. The user was simply clicking on an empty target segment box. This error was reported by a few users in our platform in the last months. Some said that it happened at least once a day.

  

  Below is another screenshot "Oops". It happened when the user was trying to view Statistics > Full statistics report. Sometimes, the full report was not displayed and this "oops" message showed instead. But, after refreshing the editor once or twice, the full report was available.

  

  Please investigate.

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• 

  Daniel Hug

  • 5. September 2018 13:35
  • Bearbeitet

  I had the same "unspecified error" when trying to split a segment at the cursor. This seems to occur regularly when I try to "split at cursor" after a line break.

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  Permanently deleted user

  • 6. September 2018 12:25

  Hi Daniel,

  after reading your message I have checked with the team if this known has been already fixed and I have learnt that it should be fine by now.

  Could you please check if the problem persists on your end?

  All the best

  Wojciech

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• 

  Daniel Hug

  • 18. September 2018 11:24
  • Bearbeitet

  Hello Wojciech,

  yes, this is still an issue for me. At the moment, I encounter it systematically when I try to split a segment between two formatting marks.

  In the case of two formatting marks with a space in between, it will let me split the segment left of the space, but trying to split it to the right of the space will cause the "unspecified error":

  [Li1>Text<Li1] [Li2>More text<Li2]

  Daniel

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