New setting - send grouped emails to limit notifications

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Agathe Saunier
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Grouped emails to limit notifications

How does it work?

Until now, each individual notification was sent in a separate email. But this time is over!

A setting (enabled by default) to reduce the total number of email notifications has been added.

If enabled, the system groups the notifications sent at the same time into one single email. This helps to reduce the amount of emails received by your clients and suppliers.

Emails are grouped if the email FROM, TO, CC and BCC are identical.

Let’s take an example. You have marked 20 documents for translation and want to assign them to the same translator. This would result into 20 email notifications. But with this new setting, the system will group them into one single email.

How can I enable/disable this setting?

  • To change this setting, just navigate to Settings > Email notifications

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  • You can now enable or disable the field  Send grouped emails at your best convenience.

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Have more questions? Submit a request

2 Comments

Date Votes
  • 0
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    Victoria Dubinova

    Hi!

    What is a timelapse on that? I mean, how long does the system wait to group the notifications?

    Thanks!

  • 0
    Avatar
    Maik Mehlhose

    Dear Victoria,

    Thanks for your question. The system groups notifications every 60 seconds with a maximum of 10 notifications sent in a single grouped email.

    I will make sure to add this information in our documentation so it's easier to find.

    If you have any more questions, please let me know!
    Cheers,
    Maik

    Maik Mehlhose
    Head of Product

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