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Quoting a project with backtranslation

Carole Petitjean

May 02, 2017 12:53

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Hi,

I need to use the following workflow: Translation, Editing, Backtranslation.

The 3 tasks are available in my client pricelist and have also been correctly confirgured to be costed in the order.

And yet, the backtranslation is never included in the client quote.

Similarly, when I select a supplier, there is no cost calculation for the backtranslation, even if there is a unitary cost in the supplier pricelist.

What can I do to get a quote?

Thanks in advance,

Carole

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2 comments

• 0
  
  Wojciech Mocek May 08, 2017 07:46

  Hello Carole,

   

  thanks for your post.

  In order to investigate further we would probably need to see your order form and services defined.

  We can continue solving this issue on the forum but if you would like to share those info more privately then please submit the ticket.

  All the best

  Wojciech

  ---

  Wojciech Mocek

  Wordbee Support Engineer

  E-mail:wmocek@wordbee.com

  Skype: translator.rybnik

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  Carole Petitjean May 17, 2017 11:04

  Hi Wojciech,

  Thanks for your answer.

  I have just submitted a ticket.

  Best regards,

  Carole