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Import of xliff doesn't work

Thijs Senten

August 11, 2017 14:41

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Hi,

 

I tried uploading an XLIFF in the new editor, but it gave me the following error:

"An error occured during analysing or exporting content in the document."

And when I clicked on Download report, it said this:

{
  "error": {
    "operation": null,
    "date": "2017-08-11T14:40:08.9254068Z",
    "title": "The file does not exist.",
    "details": null,
    "errorurl": null,
    "messages": []
  }
}

 

I have no problem whatsoever uploading this XLIFF in the old editor. Has anything changed that I should know of?

Regards,

Thijs

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6 comments

• 0
  
  Mikaël Hell August 16, 2017 06:08

  Hello Thijs Senten,

  I convert this feedback in a Zendesk ticket. Can you append the informations on the job it and maybe your incriminate xliff file ? 

  Have a nice day, 
  Mikael

• 0
  
  Thijs Senten August 17, 2017 07:40

  Hi Mikaël,

   

  Is there a way I can send you the XLIFF privately? Obviously, I can't share it publicly.

  Regards,

  Thijs

• 0
  
  Mikaël Hell August 17, 2017 08:02

  Hello Thijs Senten, 

  I created a ticket in Zendesk at your name yesterday. You can upload your file in the private Zendesk ticket. 

  You can have access to your tickets directly in the summary of your Zendesk user account. 

  Mikael

• 0
  
  Thijs Senten August 17, 2017 08:19

  Yes, sorry, I have found it now :-)

• 0
  
  An Camaret January 26, 2018 08:11

  Hello,

  Has this issue been solved on your side? We are experiencing the same issue on our side. I'll create a new ticket raight away with screenshots.

  Thanks,

  An

• 0
  
  Thijs Senten February 02, 2018 13:03

  No, I'm afraid not. Wordbee has said twice that they had solved the issue, but I still can't import xliffs. I have reopened the ticket. If you haven't done so, please open a ticket as well, so it might be solved quicker.