Language encoding in csv file

Problem:

user is supposed to configure a CSV document in WBT, but he is not able to have all letters and languages properly displayed in the original file.

- Arabic-Japanese-Chinese letters are not displayed 
- European accents are not displayed either

Solution:

reason for this is that CSV file has not been exported in UTF-8 encoding.

The best solution in this case is to export CSV file once again as UTF-8 encoded.

If however it is not possible you can also try the method described here:

https://scrapehero.freshdesk.com/support/solutions/articles/5000617795-how-to-open-csv-files-that-have-unicode-unprintable-or-weird-looking-characters-in-excel

as workaround.

You need to be aware however while using this workaround that sometimes (rarely but still) for more complex CSV file manipulating it in excel might bring unexpected mess in CSV and prevent CSV file from being imported correctly to the system from which it was exported.