Hi there
I tried to accept a job in the dditor by clicking on the red dot next to the job name. I wanted to accept the job by clicking "next". Unfortunately, an error message appears, see screenshot.
The error can be reproduced with several translator's user accounts.
Thanks for letting us know what to do.
Sandra
Hello Sandra,
Our teams have constated your problem. A fix is ready and will be available in the next release.
I contact you when the deployment will scheduled
Have a nice day,
Mikael
Good morning Sandra,
I am glad to inform you that the deployment has been applied. You won't encounter this problem anymore.
Kind regards,
Florent.
Dear Florent,
I just have encountered the same problem:
Kind regards,
Inge
Good morning Inge,
Is it possible for you to create a ticket in Zendesk for this issue? We need to investigate further.
Looking forward to hearing from you,
Kind regards,
Florent.
Hello Florent
Same here, I don't see any change to my first message.
Best,
Sandra
Good afternoon Sandra,
It looks like you tried to change the status of your job before the deployment containing the fix of this bug. Can you try once again and tell us whether it now works ?
Kind regards,
Florent.
Hi Florent
Unfortunately, the error message is still shown.
Best regards,
Sandra
Good afternoon Sandra,
Concerning this error message that is still occuring on your side, please, is it possible for you to create a Zendesk ticket in order to investigate further ?
Kind regards,
Florent.
I've just created a Zendesk ticket.
Best, Sandra