deactivating clients - order form choices

Jeff Nunner

• April 01, 2016 18:23

We have several clients that are no longer need active accounts. If we delete the client company, do we risk deleting historical information, such as projects and segments within TMs?

If we cannot delete the client company, is there any other way to prevent them from showing up in the list of order forms? The order forms themselves have already been deleted and disconnected from the client, but the clients still show up in the order form drop-down menu on the new order form.

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• Official comment

  

  Quoc

  • April 29, 2016 15:00

  Hi Jeff,

  Thank you for getting in touch with us.

  You can delete the client company and keep all of this information as it is separate from the project and the Translation Memory.

  I hope this information is helpful!

  Kind regards,

  Eoghan D,

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