Import function bug

Answered

Maik Mehlhose

• July 19, 2018 10:04

I just noticed that there's an issue with the import function of the New Translation Editor. Let's assume I export an Excel file to do an offline translation. I can then import the translation into the CAT editor - works quite well.

Let's say I try to import the wrong file into the editor:

1. If the languages are incorrect the import fails and I get a notice about the function failing.

2. If the languages match (between file to import and the project I try to do the import for) I get a success message although no changes have been implemented into the CAT editor:

Step 1: I open a project and chose the wrong file.

Step 2: I try to import the wrong file but I still get a success screen.

Step 3: Only in the report I can see that no changes have been conducted.

Step 4: The columns are blank.

This was only a test run and for translation projects this issue doesn't really matter as it is obvious that the function failed. But what if we get revisions or proofreadings we need to import? It would be great to have an acurate error message in this case because a client / translator can indeed decide to not change anything. So this issue can be overseen by project managers pretty easily.

1

• Official comment

  

  Mikaël Hell

  • July 20, 2018 06:45
  • Edited

  Hello Maik Mehlhose 

  When an user imports a file into the Wordbee CAT - Editor, the system analyses the submited file "line by line", so it is normal to have a message saying "6 segments processed" and "0 changed".

  If you want have more information on the updated and/or failed segments, you can download the "report" and all of the relevant information will be included in it.

  

  Each updated segment will also create a new entry in its revisions.

  Please let us know if we can be of further assistance. Have a nice day, 

  Mikael
• 

  Maik Mehlhose

  • July 19, 2018 14:34

  Dear Mikael,

  Thanks for your response.

  Your answer is correct but doesn't solve the problem described. Let's assume I receive a revision from my client who conducted changes offline. However he changed the name of the file (which happens quite often). By accident I reimport the changes to the wrong document in the editor.

  As I don't get an error message while importing the file there are two possible situations:

  1. The client didn't change anything so that's why there are no changes.

  2. I uploaded the wrong export to the wrong document.

  As I don't receive an error message I can't tell. The second case shouldn't be possible and stopped by an error message.

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• 

  Mikaël Hell

  • July 20, 2018 06:45

  Hello Maik, 

  I'm sorry but it's not really possible for the moment. Indeed, from the "Documents" job section you can export an excel or word file for many Jobs, and you can import this file in a specific Job (see the next screenshot in example)

  

  In a second step, you can import this updated file for each Job, and the updates will be imported only for the currently opened job. This is the expected behavior as of today.

  However, we understand your concerns about this and how it can be of some inconvenience to you, so we have appended your suggestions in our roadmap to improve the import report in the CAT-Editor :) 

  Have a nice day, 

  Mikael

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• 

  Maik Mehlhose

  • July 20, 2018 08:33

  Dear Mikael,

  Thank you very much! I'll keep an eye on the updates then. :)

   

  Cheers,

  Maik

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