Hi Support,
How frequent does the reports in Business Analytics get updated? We have some new project on going this week on the platform and I think the reports shown in Business Analytics are out-dated. It seems that the Business Analytics reports are last updated on Monday this week.
May I ask if any action by our platform Admin can trigger update of reports?
Kind regards,
Jessica Liu
Another question:
If the project details have been updated, for example, the start date was changed from 1 Jan 2018 to 31 Dec 2017, does the project number shown in Analytics page of year 2018 get updated?
Hello Jessica,
it appears that it takes 3-4 days for the platform data to be visible in Business Analytics.
So, it is possible that data from Tuesday this week are not yet available.
For the second question I am still checking.
Let me know if you have any other doubts, please.
All the best
Wojciech