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Misplaced highlights in text when searching for a word in the Editor

Answered

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3 comments

  • Official comment
    Maik Mehlhose

    Dear Ioanna,

    This seems to be a bug that needs to be investigated by our support team. I will create a ticket on your behalf. One of our support agents will get in touch with you shortly.

    Cheers,
    Maik

    Maik Mehlhose
    Head of Product

  • Ioanna Mantopoulou

    Dear Maik,

    I have not been contacted by anyone during this one month since you replied. Is this still pending?

    Thank you.

    Best,

    Ioanna Mantopoulou

    0
  • Maik Mehlhose

    Dear Ioanna,

    I see that our support team has been in contact with you regarding this issue. If you haven't received their emails please make sure to check your spam folder and whitelist support@wordbee.com.

    I will reach out to Salma to initiate the conversation again so you find the support thread in your emails again.

    Cheers,
    Maik

    Maik Mehlhose
    Head of Product

    0

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