Sara Ossama

  • Total activity 45
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Activity overview

Latest activity by Sara Ossama
  • Sara Ossama created an article,

    Slowness 3rd of September 2020

    We are sorry to communicate that we are experiencing some slowness today, due to some requests queued in the background and we are still in the process of dissolving the problem. Please rest assure...

  • Sara Ossama created an article,

    Maintenance Downtime

    We are announcing a change in the servers’ infrastructure for migrated platforms, which will require maintenance time for almost an hour. This change will enhance the performance and a huge decrea...

  • Sara Ossama commented,

    Hello Jessica, This was an administrative task, and should not be included in the release notes. We fixed that now. Thank you for the heads-up! 

  • Sara Ossama created an article,

    New editor - Performance fix

    We are glad to announce that we've significantly improved the translation editor which now consumes about 70% less memory overall. This speeds up the usage of Wordbee Translator and prevents also t...

  • Sara Ossama commented,

    Hello Jessica,  We have spotted the issue and we are working on it. I have converted this to a ticket, so that we can provide you updates on.

  • Sara Ossama commented,

    Hey Jessica :), We have reverted the last fix, therefore, your screen is up to date.  Regards, Sara

  • Sara Ossama commented,

    Hello Alessandra, Thank you for getting in touch.  Please note that you need to upload an SRT or VTT file for translation. In the editor, then you will find a video symbol on the top left of your s...

  • Sara Ossama commented,

    Hello Gregory, Thank you for pointing this out. Indeed we had an issue with the preview option and this was solved the next day. If you have any related issue,  please contact the Support team here...

  • Sara Ossama created an article,

    Character Count & limit

    You can configure the limitation of characters for specific document formats, such as; Microsoft Excel, Word, Powerpoint, PDF,  XML, and JSON files. This can be configured in the translation settin...

  • Sara Ossama commented,

    Hello Pascal,   Yes, it can be granted through the access rights of the user profile.