Dear support team,
In the old editor I used to download translations via the Document viewer before revision or before saving the file as deliverable.
In the new editor I can only save the translated file as deliverable and download it from the documents tab in the project details page.
If I click on preview in the editor the file just opens in the browser.
Is there still an easy and quick way to download the files from the new editor?
Kind regards,
Inge
Dear Inge,
This feature is still available in the new editor, it is located in the Preview panel.
In order to download, follow these steps : Go to Top Menu => Preview => Preview configuration => Choose your language => Download. This feature is reconstructing the translated segments according to the language.
Kind regards,
Florent.
Thank you for showing this Florent. I did not click on 'preview configuration' I just clicked on 'Preview target document'.
Now it is clear :-)
Kind regards,
Inge
Dear Inge,
Thank you for your reply,
I just wanted to add a quick word to explain these buttons, "Preview target document" and "Preview source document" are features that allows you to do instant previews of the source or target translations. You can also configure these buttons with a shortcut.
However, if you have not done any preview before, the preview configuration pop up will open, because the instant preview is based on the last preview configuration that was used.
Kind regards,
Florent.
Dear Florent,
We have tried all the steps you mentioned but still were not able to download the translated file.
Please advise.
King regards,
Ivone Oliveira
Good afternoon Ivone,
It is possible that the download is failing due to an error in the reconstruction of the file, can you check whether it is working in the old editor?
I would suggest you to create a Zendesk ticket so we can investigate further in a private conversation.
Kind regards,
Florent.