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InDesign preview error

Sandra Arnold

July 19, 2017 09:05

Completed

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Hello

When opening the preview of InDesign files (preview source or target document), an error message popup appears. Irrelevant of browser used. 

Thank you for letting us know when the fix will be available. 

Sandra

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7 comments

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  Mikaël Hell July 20, 2017 06:18 Official comment

  Hello Sandra,

  Indeed, the Wordbee development team have been detected a problem with this feature on the new editor.

  A new release will be deployed this morning.

  Have a nice day,
  Mikael

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  Mikaël Hell July 19, 2017 10:15

  Hi Sandra, 

  Can you confirm me that you have the same problem with the classic Wordbee-translator Editor ? 

  Best regards,
  Mikael

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  Sandra Arnold July 19, 2017 12:53

  Hi Mikael

  No, it works with the classic editor. Sara M. told me that the issue was known but I should nevertheless post it.

  Best, Sandra

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  Mikaël Hell July 20, 2017 07:01

  Hi Sandra,

  The deployment is finished, and the feature can be enable now :)
  
  Have a nice day,
  Mikael

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  Sandra Arnold July 24, 2017 10:55

  Hi Mikael

  Unfortunately, I wasn't able to test the preview.

  In the old editor, there was a "preview in browser" link, upon clicking a PDF file could be downloaded.  

  Where do we have to enable browser preview in the new editor?

  I checked my configuration in the settings where the Adobe InDesign Preview features shows as "enabled"

  Thanks for advice. Sandra

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  Sandra Arnold August 08, 2017 14:18

  Hi Mikael

  Is there any news on this item?

  Thank you,

  Sandra

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  Khaled Yossry August 09, 2017 15:29

  Good afternoon Sandra,

   

  I opened a new ticket in Zendesk concerning this issue for further investigations.

   

  Kind regards,

  Florent.