Hi Wordbee-Team,
various actions cause an unspecified, internal error to occur:
I am using Firefox 59.0.2 64 bit on Windows 10
Hello Jan,
This problem is now fixed, you should be available to update your jobs without encountering this error anymore.
Sorry for the inconvenience.
Kind regards,
Alex
Update: also occurs in Chrome 65 on Windows 10 but not in Internet Explorer 11
Hi Alex,
looks good, thanks for the quick reaction & fix.
Hi Alex,
This "unspecified error" still occurs. The user was simply clicking on an empty target segment box. This error was reported by a few users in our platform in the last months. Some said that it happened at least once a day.
Below is another screenshot "Oops". It happened when the user was trying to view Statistics > Full statistics report. Sometimes, the full report was not displayed and this "oops" message showed instead. But, after refreshing the editor once or twice, the full report was available.
Please investigate.
I had the same "unspecified error" when trying to split a segment at the cursor. This seems to occur regularly when I try to "split at cursor" after a line break.
Hi Daniel,
after reading your message I have checked with the team if this known has been already fixed and I have learnt that it should be fine by now.
Could you please check if the problem persists on your end?
All the best
Wojciech
Hello Wojciech,
yes, this is still an issue for me. At the moment, I encounter it systematically when I try to split a segment between two formatting marks.
In the case of two formatting marks with a space in between, it will let me split the segment left of the space, but trying to split it to the right of the space will cause the "unspecified error":
[Li1>Text<Li1] [Li2>More text<Li2]
Daniel